This Privacy Policy explains how ReviewCareHQ (“ReviewCareHQ,” “we,” “us,” or “our”) collects and uses personal information when you visit https://reviewcarehq.com/, use our services, contact us, or opt in to receive text messages.
1. INFORMATION WE COLLECT
We may collect the following categories of information:
Contact Information: such as your name, email address, phone number. Account and Service Information: information you provide to set up and use our services. Communication Information: information you provide when you contact us by phone, email, web forms, or text message. Website Usage Information: basic information about how you interact with our website (for example, pages visited and device/browser data).
2. HOW WE USE INFORMATION
We use information to:
Provide and maintain our services
Communicate with you about your account, requests, and support needs
Send service-related notifications (including by SMS if you opted in)
Improve our website and services
Help protect against fraud, abuse, and security incidents
Comply with legal obligations
3. SMS AND MOBILE INFORMATION (IMPORTANT)
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
4. TEXT MESSAGE CONSENT
If you opt in to receive SMS messages from ReviewCareHQ, we use your mobile number to send the types of messages described in our Mobile Terms of Service. You can opt out at any time by texting STOP.
5. SERVICE PROVIDERS
We may use service providers to help us operate our website and services (for example, hosting, analytics, communications, and customer support). These providers may process information only to perform services for us.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
6. DATA RETENTION
We keep information for as long as needed to provide services, comply with legal requirements, resolve disputes, and enforce agreements.
7. SECURITY
We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure.
8. YOUR CHOICES
SMS opt-out: Text STOP Support: Text HELP or call (913) 553-4583
You may contact us to request access, correction, or deletion of certain information, subject to legal and contractual limits.
9. CHILDREN’S PRIVACY
Our services are not intended for children under 13, and we do not knowingly collect information from children under 13.
10. CHANGES TO THIS POLICY
We may update this policy from time to time. We will post the updated version on this page with a new effective date.
11. Cookies and Tracking Technologies
ReviewCareHQ may use cookies, pixels, and similar tracking technologies to improve website functionality, analyze traffic, and enhance user experience. These technologies may collect information such as browser type, device information, pages visited, and interaction with the website. This information is used solely for operational, analytical, and service improvement purposes and is not used to send unsolicited marketing messages. Users may control or disable cookies through their browser settings; however, some website features may not function properly if cookies are disabled.
