Privacy Policy

1. Introduction
WINDOW CARE HQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this Privacy Policy carefully.

2. Information We Collect

Personal Data: We collect personally identifiable information, such as your name, email address, phone number, and payment details, when you register on our site, place an order, or subscribe to our newsletter.

Usage Data: We automatically collect information about your visit to our website, including your IP address, browser type, access times, and pages viewed.

Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track the activity on our website and hold certain information.

3. Use of Your Information
We use the information we collect for various purposes, including:

Providing, operating, and maintaining our website and services.

Improving, personalizing, and expanding our website and services.

Processing transactions and managing your orders.

Communicating with you, including responding to inquiries, providing customer support, and sending updates.

4. Disclosure of Your Information
We may share your information with:

Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.

Affiliates: We may share your information with our affiliates, in which case we will require them to honor this Privacy Policy.

Business Transfers: If we undergo a merger, acquisition, or asset sale, your information may be transferred.

We do not share or sell data to third parties for marketing or promotional purposes. This includes SMS opt-in consent, which is never shared or sold to third parties for marketing purposes.

5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:

The right to access – You can request copies of your personal data.

The right to rectification – You can request correction of any inaccurate information.

The right to erasure – You can request that we erase your personal data, under certain conditions.

The right to restrict processing – You can request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You can object to our processing of your personal data, under certain conditions.

The right to data portability – You can request that we transfer your data to another organization, or directly to you, under certain conditions.

7. California Consumer Privacy Act (CCPA)
If you are a California resident, you have specific rights under the CCPA. These include the right to:

Know what personal data is being collected about you.

Know whether your personal data is sold or disclosed and to whom.

Access your personal data.

Request deletion of your personal data.

Opt-out of the sale of your personal data.

Non-discrimination for exercising your privacy rights.

To exercise your CCPA rights, please contact us at [email protected]. We will respond to your request within the timeframe required by law.

8. Cookies
If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These cookies are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

9. Embedded Content From Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

10. SMS Messaging & Opt-In Terms
When you provide your phone number and opt in, you consent to receive SMS text messages and/or calls from WINDOW CARE HQ for account notifications, customer care, and marketing purposes (if applicable).

Message frequency may vary.

Standard message and data rates may apply.

You can reply STOP to unsubscribe or HELP for help at any time.

Your SMS opt-in data will not be shared, sold, or rented to third parties for marketing purposes.

11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective when they are posted on this page.

12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:

WINDOW CARE HQ
Kansas City, MO 64030
Phone: (844) 553-2329
Email: [email protected]